Shipping Policy

Thank you for visiting and shopping at Kaabu. Following are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected. Below are our estimated delivery times:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

Note: Delivery times are estimates and may vary due to weather conditions, product availability, or other unforeseen factors.

3. Shipping Methods

We offer several shipping options:

• Standard Shipping (Economy)
• Expedited Shipping
• Express Shipping

The shipping method available will depend on your location and the size of your order.

4. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in the destination country.

5. Order Tracking

Once your order has been shipped, you will receive an email notification with a tracking number. You can track your order through the carrier’s website using this number.

6. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or restricted locations.
• Some oversized items may have special shipping conditions. Please check the product details at checkout for specific shipping terms.

7. Incorrect or Incomplete Shipping Information

Please ensure that all shipping information is correct before completing your purchase. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at [contact email] or [contact phone number]. We will work with the shipping carrier to resolve the issue. Claims for lost or damaged packages must be filed within 7 days of the delivery date.

9. Shipping Fees

• Shipping fees are non-refundable.
• If you refuse delivery of your order, the return shipping cost will be deducted from your refund.

10. Changes to Your Shipping Information

If you need to make changes to your shipping address after placing an order, please contact us immediately at [contact email]. Once your order has been shipped, we are unable to modify shipping details.

11. Local Pickup Option

If available, we offer a Local Pickup option where customers can pick up their orders directly from our store at [location address]. This option is available only for certain products and locations.